• You can cancel a rent request for an item by clicking “✘” before the Lender accepts your rent request at no cancellation charge.
  • If you cancel less than 48hrs from the rent start date a 30% cancellation charge will apply, and if you cancel less than 24hrs from the rent start date, a 40% cancellation charge will apply.
  • If a Lender (non-VAT registered) cancels a rent less than 48hrs from the rent start date, you’ll be refunded everything you’ve paid and we’ll add 2.5% of what you’ve paid as tnerit Credit. However, if a Lender cancels a rent less than 24hrs from the rent start date, you’ll be refunded everything you’ve paid and we’ll add 5% of what you’ve paid as tnerit Credit.
  • If a Lender (VAT-registered) cancels a rent less than 48hrs from the rent start date, you’ll be refunded everything you’ve paid and we’ll add 2.5% of what you’ve paid (exclusive of VAT) as tnerit Credit. If a Lender cancels less than 24hrs from the rent start date, you’ll be refunded everything you’ve paid and we’ll add 5% of what you’ve paid (exclusive of VAT) as tnerit Credit.
You cancel Less than 48hrs Less than 24hrs
Cancellation Charge 30% 40%
Lender cancels Less than 48hrs Less than 24hrs
Compensation 2.5% 5%

Note: tnerit rental fee is non-refundable.

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© TNERIT L.L.C 2020 All rights reserved.