• You can cancel a rent request from a Borrower for your item by clicking “before accepting it, at no cancellation charge.  
  • If you cancel less than 48hrs from the rent start date a 30% cancellation charge will apply, and if you cancel less than 24hrs from the rent start date a 40% cancellation charge will apply.   
  • You can’t cancel during an active rent. 
  • If a Borrower cancels a rent less than 48hrs from the rent start date, we’ll add 2.5% of what you should’ve received (exclusive of VAT) as compensation to your Account Balance. If a Borrower cancels a rent less than 24hrs from the rent start date, we’ll add 5% of what you should’ve received (exclusive of VAT) as compensation to your Account Balance.
You cancel Less than 48hrs Less than 24hrs
Cancellation Charge 30% 40%
Borrower cancels Less than 48hrs Less than 24hrs
Compensation 2.5% 5%

Note: tnerit rental fee is non-refundable.  

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© TNERIT L.L.C 2020 All rights reserved.