What happens if I am late or fail to pick up the item from a Lender?

If you are late to pick up the item from a Lender, the Lender could either decide to proceed with the rent or cancel the rent. If you fail to pick up the item after multiple attempts by the Lender to get it touch with you, the Lender would then most likely proceed to cancel the rent. Refunds are not applicable in this case.