What happens if the Lender is late in giving the item on the day of rent?

If you agree to proceed with the rent, then the rent should continue as normal and we encourage you to rate the Lender accordingly. However, if you decide not to proceed with the rent, you can cancel the rent, by clicking “✘” under the Active tab in My Rentals. After cancelling the rent, you must then use the “Reach us” function on the app or website, to explain the situation, and the tnerit team will look into it and provide a complete refund if applicable.