Thank you for using the tnerit platform, which encompasses the mobile and tablet app of the same name as well as the website (, (all, the “Platform”), which is operated by TNERIT L.L.C (“tnerit”).

This Privacy Policy (“Policy”) sets out the basis on which tnerit collects, uses and discloses personal information obtained from you when using the Platform.

This Policy is effective from 20 August 2017.

By visiting the Platform, and/or by using any services provided via this Platform, you expressly agree to be bound by the terms of this Policy, and you consent to the collection, use and disclosure of your information in accordance with the terms of this Policy. tnerit may amend this Policy at any time without notice, and such amendments become effective from the date upon which they are made available on the Platform. If you do not agree to the Policy (including any of the amendments), then you should immediately cease using the Platform.

This Policy may be changed or updated occasionally. You are encouraged to check this Platform regularly for any amendments to the Policy each time you list, request and/or rent or rent out an item on this Platform. Amendments will be effective from the day they are posted.


The type of information tnerit will collect from you is either personal to you, or is general in nature:

(a) (“Personal Information”): When you visit the Platform or use any services provided through the Platform, you may be asked to provide information about yourself including your full name, Emirates ID card (photo, number and verification), and contact details. We may also collect information about your use of the Platform and information about you by monitoring your use of our messaging service (“Messages”) in the Platform and from the emails you send to us.

(b) General Information: With regard to each visit to the Platform we will automatically collect technical information, including your login information, the IP address that you use to log in, time zone setting, browser plug-in types and versions, and the operating system and platform. We will also maintain information about your visit, including a log of the pages that you visit in our Platform, your clicks to and from the Platform, page response times, download errors and other information about your use of the Platform.


2.1. Most of this Platform can be viewed without giving tnerit any information. However, certain services may require the collection of information from you. tnerit uses this information to provide you with the services, and in particular to keep internal records; improve this Platform; communicate with you if you have ordered services from tnerit; contact you for market research purposes; and provide you with information about new features, promotions, special offers and other information.

2.2. tnerit uses Personal Information for a range of business-related purposes, including account registration (e.g. username, your full name, mobile number, email address and Emirates ID); and information regarding your interests, demographics, experiences and contact preferences in order to provide you with further correspondence about available features. If you contact tnerit via the Platform, or via email to the contact information set out on the Platform, tnerit may keep a record of that correspondence.

2.3. tnerit uses General Information to help make the Platform more useful to visitors (including to help assess content of interest to visitors), and for other purposes such as determining the Platform’s technical design specifications and identifying system performance or problem areas, for tracking activity on the Platform, preparing reports, assessing trends, and otherwise monitoring the way in which the Platform is being used – none of which would be in a way that could personally identify any user.

2.4. All credit/debit cards information and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.


3.1. You agree that tnerit may share your Personal Information with any subcontractors that are assisting tnerit with the operation of the Platform and who have agreed to abide by the terms of this policy. tnerit may need to provide your information to any Lenders that you have requested services from. By submitting your Personal Information, you agree to this transfer, storing and processing. tnerit will not share, sell or rent your Personal Information in any manner to any third parties outside itself and those subcontractors, except when tnerit has your express permission, if required to do so by law or any governing authority or to protect its own legitimate interests.

3.2. You may choose to provide your Personal Information to users of the Platform and, in this case, tnerit is not liable for the manner in which that user or third-party deals with your confidential information. tnerit recommends that you clearly establish the way in which that user or third party can use your confidential information before you provide it to them.

3.3. If tnerit enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.


4.1. Keeping your Personal Information secure and preventing unauthorized access to that Personal Information is of utmost priority and importance to tnerit. tnerit will take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Whilst tnerit has put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, tnerit cannot be held responsible for any unauthorized access by third parties and tnerit cannot guarantee that the Personal Information provided by you or that is transmitted via this Platform or by email or otherwise online is totally secure and safe.

4.2. Where you have chosen a password, which allows you to access certain parts of the Platform, you are responsible for keeping this password confidential. tnerit advises that you do not share this password with anyone.


The Platform uses cookies, which are files that, from time to time, store information on your hard drive that allow a webiste to recognize users, track new users and to record session information. Most browsers are automatically set to accept cookies but if you choose, you can disable the cookies from your browser. This may affect the operation of the Platform, but only in a minor way.


The Platform may provide links to other third-party websites not within the control of tnerit. Some of the advertisements you see on the Platform are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Platform or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Policy. tnerit advises you to exercise caution, and review and understand the privacy policy of each such website before submitting any of your Personal Information to them.


This Policy, as well as your access to the Platform, is subject to and governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute regarding this Policy or the handling of your Personal Information and General Information will be subject to the exclusive jurisdiction of the courts of Dubai.


If you have any queries, complaints or recommendations about this Policy, or if you believe that any Personal Information that tnerit may hold about you is incorrect or incomplete, please contact tnerit at the following address and tnerit will endeavor to respond to you promptly.


tnerit logo
tnerit. Your online rental marketplace.
Borrow to save money,
and Lend to earn some.

Download the App


© TNERIT L.L.C 2021 All rights reserved.

Reach us

© TNERIT L.L.C 2021 All rights reserved.